If you order and pay for Materials that we have not yet released, the following terms will apply:
you may cancel the order by giving us notice of cancellation at least 7 days before the Materials are released by us and receive a full refund of the fees you paid for the Materials (without interest);
we may cancel the order at any time by giving you a full refund the fees paid for the Materials (without interest) and will have no further obligation or liability for the order or the Materials; and
an order may not be canceled after the Materials are released, unless we expressly agree otherwise.
To cancel an order or request a refund as provided above, contact at firstname.lastname@example.org